Director of Benefits

Physician Affiliate Group of New York (PAGNY), an organization affiliated with NYC Health + Hospitals, has an opportunity for a Director of Benefits.  PAGNY is one of the largest physician groups in New York State and directly employs nearly 4,000 physicians and allied health professionals who serve seven of New York City’s public hospitals, numerous public health community-based practices, and the city’s Correctional Health Service. 

The Director of Benefits is a senior-level leader responsible for the oversight of the strategic design, implementation, administration, and continuous improvement of all employee benefit programs across PAGNY. This position ensures that benefit offerings are competitive, cost-effective, compliant with all applicable laws and regulations, and aligned with PAGNY’s mission of delivering high-quality healthcare through a diverse and inclusive workforce. The Director leads the benefits team, oversees vendor partnerships, and acts as a key advisor to executive leadership on employee well-being, retention, and engagement through benefits strategy.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

Opportunity Details:

Strategic Leadership & Program Design

• Monitor, review and execute our comprehensive benefits and assure the strategy aligns with organizational goals and workforce needs.
• Monitor market trends and assess plan competitiveness to recommend innovative and fiscally responsible solutions.
• Lead the planning and execution of annual benefits renewals, including plan design changes, rate negotiations, and contract execution.

Benefits Administration

• Oversee daily operations of benefit programs, including health, dental, vision, life insurance, disability, FMLA, paid family leave, FSA, commuter benefits, and retirement plans.
• Manage annual open enrollment, including the development of communication strategies, training, and system configuration.
• Ensure data integrity across HRIS and benefits platforms; partner with IT and vendors to troubleshoot and resolve issues.

Compliance & Risk Management

• Maintain up-to-date knowledge of all federal, state, and local regulations (ERISA, ACA, COBRA, HIPAA, FMLA, PFL, etc.).
• Ensure compliance with legal and reporting requirements, including 5500 filings, audits, and nondiscrimination testing.
• Coordinate with legal and compliance teams to implement necessary policy updates.

Vendor & Budget Oversight

• Serve as the primary liaison for benefits vendors, brokers, and third-party administrators.
• Evaluate vendor performance through KPIs and service-level agreements.
• Manage the benefits budget, including forecasting, cost containment, and financial reporting.

Employee Experience & Communication

• Lead the development of engaging and informative benefits communications across various platforms.
• Provide guidance and education to employees on benefits utilization, wellness resources, and financial planning tools.

Team Leadership & Collaboration

• Supervise and mentor the benefits team, fostering a culture of service excellence, innovation, and accountability.
• Collaborate cross-functionally with HR Operations, Payroll, Legal, Finance, and Compliance.
• Advise senior leadership on benefits trends, employee feedback, and strategic priorities.

• Bachelor’s degree in human resources, Business Administration, Finance, or a related field required.
• Master’s degree or relevant certification (e.g., CEBS, SPHR, SHRM-SCP) strongly preferred.

• Minimum of 8–10 years of progressively responsible experience in benefits administration, with at least 5 years in a leadership role.
• Experience working in healthcare, public service, or unionized environments is highly desirable.
• Strong understanding of benefits compliance, self-insured plans, and healthcare industry trends.

• Strategic thinker with excellent analytical and financial acumen.
• Strong negotiation and project management skills.
• Proficiency with HRIS systems and benefits platforms (e.g., Paycom, Paylocity, or similar).

Benefits include:

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Generous Annual Paid Time Off (PTO): Vacation and Holiday.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Annual Salary: $150,000* - $175,000*

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually.  Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace.  All candidates are considered based on their individual qualifications, potential, and experience.  To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).