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Position type Regular Full-Time
Department Correctional Health: Operations

NYC Health + Hospitals/Correctional Health Services

200 Construction Way, Flushing, NY 11371

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Salary $53,606


Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city.

Opportunity Details

Scheduler: Monday - Friday, 8am - 4pm


Under directions of the Director of Operations, with broad latitude for independent judgement and Initiative, schedules staff within the correctional facilities or reassigns staff to ensure that vacancies are Filled. This position is responsible for tracking facility staffing and for relocating staff as needed to meet Demand. In addition, the Staff Scheduler shall be responsible for answering and logging all telephone Calls made to the Operations Office, directing such calls to the appropriate party (s) and paging CHS staff members as needed.


  • Generates accurate schedules for medical and ancillary staff.
  • Distributes overtime assignments in an equitable manner.
  • Ensures that each facility is staffed correctly pursuant to the staffing matrix for each tour and day.
  • Confirms schedules with each facility and posts the schedules so that all facility staff can view them.
  • Enforces rules and scheduling policies.
  • Supports multiple facilities or parallel schedules.
  • Automatically reassigns staff and/or schedules temporary staff to provide appropriate coverage in the event of employee absences or increase in demand.
  • Answers phones, maintains sick call log and pages staff as needed.
  • Provides reports as needed.
  • Performs other duties as required.


  • An Associate’s degree is required; BA/BS preferred. Experience can be substituted for education.
  • Knowledge of scheduling systems utilized by healthcare facilities.
  • Excellent clerical, communication and interpersonal skills.
  • Knowledge of personal computers and data entry experience.
  • Maintain a staff typing speed of 40-45 wpm.

Exceptional Benefits include:

  • Competitive compensation package
  • Choice of a three tiered, starting at FREE medical plans starting day one
  • Excellent dental insurance including orthodontics coverage starting day one
  • Generous paid time off program
  • Commuter benefits
  • Hiring rate: $53,605.50 annually

For more information about our incredible benefits click here.


Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City.  PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States.  Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.  


PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare.


Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.


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