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Position type Regular Full-Time
Department Mental Health

NYC Health + Hospitals/Correctional Health Services

200 Construction Way, Flushing, NY 11371

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Salary $43,407


Physician Affiliate Group of New York (PAGNY) is comprised of nearly 3,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.


Besides providing administrative and human resources services, PAGNY also fosters an environment in its partner hospitals that allows healthcare professionals to identify and implement best practices across institutions; promote training, academic and research opportunities; develop multidisciplinary integrated clinical service lines; build new systems of care; and address the impact of anticipated major changes in the nation's healthcare system. The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H + H) is responsible for the delivery of medical care, mental health care and discharge planning in the jail system. CHS is a national leader in the delivery of healthcare to the criminal-justice involved population and aspires to the highest standards of care. CHS care includes a comprehensive history and physical at the point of admission, robust screening efforts (HIV, hepatitis C, STDs, TB, etc.) and the management of chronic and acute illness. CHS views incarceration as a crucial opportunity to provide care to an underserved population and improve the population health of the communities to which our patients return. CHS is committed to continuously improving the delivery of care in the security setting, using the system-wide Electronic Health Record as a tool to promote patient safety and population health. CHS has contributed to the literature on medical care in the jail as well as public health concerns related to incarceration and seeks to build on a reputation as a national leader, now integrated into the larger H + H care delivery network. CHS seeks to promote an academic practice environment with ample opportunities for continuous education, clear pathways for career growth and engagement of front-line staff in the ongoing process of improving clinical care.



Opportunity Details

Schedule: Full-Time, Monday - Friday 8am-4pm (EMTC)


Under the supervision of the Mental Health Unit Chief, the Mental Health Clerk will perform various administrative and clerical tasks to support the facility mental health operations. This includes managing the appointment lists to ensure proper scheduling of mental health care visits and assisting with the maintenance of patient databases and spreadsheets during the day tour (8am- 4pm), Monday through Friday.


  • Assist in answering incoming calls and directing them to appropriate staff.
  • Maintain patient census database (when applicable)
  • Reconcile and report MO Bed space (when applicable)
  • Processing and management of MO round sheets. This includes tracking/scanning and inputting into electronic record or databases (when applicable)
  • Utilize the Inmate Inquiry System (IIS) in order to generate the lists of patients that were transferred into and out of the facility, and discharged in order to update patient tracking database.
  • Generate daily suicide watch list and disseminate to appropriate parties
  • Assign “M” designation to newly enrolled patients via current procedures
  • Provide real-time scheduling support and assist with timeliness completion
  • Obtain/manage collateral records from outside institutions and agencies (e.g. hospital discharge summaries, psychological testing reports, confirmation of housing placement) as requested by mental health clinical staff member. This includes serving as the point of contact for outside medical records regarding collateral information, informing requesting clinical staff that records have arrived, and scanning all information received into the chart
  • Chaperone telehealth encounters as identified by unit chief
  • Maintain department equipment and reorder supplies
  • Handle sensitive information in a confidential manner
  • Perform additional related duties as assigned by supervisor




  • Associate's Degree of equivalent education required
  • Knowledge of relevant software applications including MS office, MS Word, Excel
  • Proficient in the use of email and internet
  • Excellent communication skills - verbal and written
  • Strong data management
  • Exceptional time management skills and ability to prioritize work
  • Experience in maintaining patient confidentiality


Exceptional Benefits include:

  • Competitive compensation package
  • 10% 401K company contribution after one year of service, with 3% company contribution starting day one
  • Choice of a three tiered, starting at FREE medical plans starting day one
  • Excellent dental insurance including orthodontics coverage starting day one
  • Generous paid time off program
  • Commuter benefits
  • Hiring Salary: $43,407.00 annually 

For more information about our incredible benefits click here.


This position will require a background check, security clearance and/or drug screening. PAGNY is an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status.


PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare.


Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.


Please Click here to view the Federal “EEO is the law” poster or visit for more information.

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